Safaricom has revealed the impressive performance of its M-PESA apps, which offer convenient and secure mobile money services to consumers and businesses.
The M-PESA Super App, which targets individual customers, has been downloaded 8.5 million times and has 1.6 million active revenue-generating customers.
The app allows users to send and receive money, pay bills, buy airtime, and access other financial services.
According to the telco’s six-month September 2023 financial results, the value of transactions made through the app reached KShs 897 billion, with the volume of transactions totalling 902.9 million.
The app also generated revenue of KShs 5.2 billion, indicating its significant contribution to the overall financial ecosystem of Safaricom.
In addition, the M-PESA Business App caters to merchants and businesses, has garnered 1.3 million downloads, and has 142.1 thousand active customers.
The M-PESA Business App enhances the business aspect of transactions, giving merchants a more visual and user-friendly interface to manage their financial activities. It supports the Lipa Na M-PESA service, which facilitates payment collection from customers.
The M-PESA apps are part of Safaricom’s strategy to leverage digital technology to provide innovative and affordable solutions to its customers.
The apps also support the company’s vision of transforming lives by enabling access to financial inclusion and social empowerment.